Please feel free to make your message as long or short as you wish. You may reach us by phone using any of the numbers above or you may send us a message using the contact screen below. Please contact us with your questions on how Encore can help your business control its energy costs and make your energy requirements easier to manage.Įncore Energy Corporate office contact info: Encore Energy Services, Inc.
Our simple formula of helping customers find solutions for their energy needs in a timely and respectful manner must be working, as Encore is one of the fastest growing retail energy companies in North America.Īs a customer, our staff is available 24/7 in order to ensure the energy needs of your business are met. Encore Energy employs individuals that are honest, dependable, and sensitive to the needs of your business. Have everything installed and need to set up service? If you live in an Oncor Electric Delivery service area and already have all the electrical equipment installed, the process for activating electricity service must be done through a retail electric provider (REP).Our customers trust us to provide high quality, reliable and cost-effective natural gas services. For a list of all the Texas REPs, please go to our Texas suppliers pages. Transmission & Distribution Utility companies (TDUs), like Oncor, do not manage customer service related to plans, customer accounts, billing/payments, etc. To pay your bill, you must contact your retail energy provider (REP). Their headquarters address is: Oncor Electric Delivery Headquartersħ5202 Can I contact Oncor customer service for billing and payment? Oncor customer service : Dallas headquartersĬall their corporate office phone number at 1-21 to address any customer service concerns, claims, or file a formal complaint. If you are experiencing a power outage emergency, see if customers in the area contacted Oncor to report the outage using the Power Outage Map link under the table below.Ĭheck the Oncor Power Outage Map to see if your neighborhood may be affected by a power outage and the estimated time of repair. In the case of an electricity power outage, there are a few reporting resources to turn to depending on the type of emergency or customer service issue at hand.
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How to report electricity outages with Oncor customer service in Texas : Oncor Electric phone number and contact list Application Submission (by Physician to Oncor)īusinesses: Energy Efficiency Identification Notice Form info/questions Oncor customer service requests / General Inquiries / Questions on the C.C. Solar Implementation / Distributed Generation Solar Implementation / Distributed Generation, Residential or Commercial Help with New Construction, Residential or Commercial You can contact Oncor customer service by the following: Oncor customer service and Oncor phone number Need customer service help not relating to Oncor's services? Your chosen Retail Electric Provider (REP) (essentially the intermediary between customers and TDUs) is standing by to assist with stopping/setting-up/transferring electrical service, billing, payments, rates, and electricity plan concerns/questions. (Non-Residential) Applying for designation as Critical Load Public Safety / Critical Load Industrial CustomerĬall Oncor customer serivce at 1-88 to report an outage or 911 for downed power lines, both available 24/7.(Residential) Applying for designation as Critical Care / Chronic Condition (C.C.) Customer.Looking for solar implementation resources.Checking the status of an on-going project.Adding a new structure on property that needs power (like a garage) and, if digging, call 811 beforehand.New construction consisting of one or multiple buildings.Building a new home - in an existing subdivision or on private property.Builders: Assistance in navigating city/town inspection requirements.Smart meter or analog meter disconnecting/reconnecting or reporting supspected tampering.Reporting a potential hazard involving power lines.Electrical emergencies: power outages, downed power lines, or streetlight outage.Is Oncor the company to contact? Reasons to contact Oncor
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